This paper explores:
- The drivers behind these trends (the problem)
- The wider benefits of greater customer-centricity (the solution)
- How companies are changing internally to realise this vision
- The challenges of greater integration
- The roles and skillsets within integrated commercial teams
- The impact on customers
- The future of the commercial team
A sample of contributors include:
- Florent Edouard, VP Marketing GI-RIA, Commercial Excellence and IT, AstraZeneca
- Yves Lavail, former Executive Director, Commercial Operations Europe, BMS
- Paul Runeckles, Head of Marketing and Sales Operations, Europe and Canada, Merck
- Steve Wooding, Head, Global Commercial Strategy Organization and Market Access Organization, Janssen
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