Customer Experience Management – exclusive industry report
Aleksandra Sledzinska
On Demand Global Account Manager
eyeforpharma On Demand
+44 (0) 20 7375 4332
US toll free: 1800 814 3459 ex: 4332
asledzinska@eyeforpharma.com

eyeforpharma Ltd, headquartered at 7-9 Fashion Street, London, E1 6PX, United Kingdom. A registered company in England and Wales: 09823909. | Terms and conditions
CXM is a framework for making business about the customer. It’s no longer a matter of choice; in the pharma industry it is increasingly a matter of survival.

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  • What is CXM and why is it important
  • Who is the customer and how do you interact
  • How to align the business and achieve cultural change
  • How to measure and know that the effect works

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